1. Home
  2.  » Shipping

Shipping and Delivery

All orders are shipped directly from our warehouse. During peak season (April to September) orders may be delayed due to a temporary shortage of a specific style or color.  Rest assured our team is working hard to get those items through production and on their way to you as fast as possible.

Orders

All orders are shipped within 1 to 2 business days Monday – Friday (Excluding Holidays)

Orders placed after 11 AM PST will be processed the next business day.

FedEx and UPS

Our shipping carriers are FedEx and UPS home delivery or ground delivery. 

Orders that are over 150lbs may be shipped by our LTL shipping carriers.

Tracking and Delivery

Delivery time varies on the size of the order and its destination.  Please allow our shipping carriers 4-7 business days to complete the delivery.

Please allow tracking to update 24-48 hours.

Receiving Items

Please inspect items upon delivery for any damages.

Any questions, please contact customerservice@shineco.com and provide us your order number, name, item #, and any images related.

Domestic & International

We offer standard shipping to all 48 states in USA.  We currently do not ship to Hawaii or Alaska. 

Items may not be shipped to P.O. Box, U.S. Virgin Islands, Armed Force Pacific, Guam, Palau, Alaska, Hawaii, Puerto Rico, Marshall Islands, and American Samoa.

We currently do not offer international shipping.

Local Pickup

We apologize, our company serves mainly as a distributor,  we currently do not offer local pickups.